MBA7061 Critically analyze the key decision areas (at least five) with an example that are used to evaluate the operations strategy: Operation Management Assignment, CMU, Srilanka

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Section Two 

(Word count – 2400)

Students are required to select an SME to answer section two. Examples should be provided from the selected organization only.

Questions

1)      Critically analyze the key decision areas (at least five) with an example that are used to evaluate the operations strategy of the selected organization. Identify the weaknesses in those decision areas and provide recommendations to rectify them.

 

2)      Critically evaluate why and when the BPR (Business Process Re-Engineering) is required for an organization. Describe the main steps of the BPR approach. Using appropriate diagrams/charts (such as I-P-O, Process Interaction Chart, Process Flow Chart, etc…)  critically analyze the steps to carry out BPR  in the organization with examples. 

 

3)      Select five areas from the below list and write a critical report to analyze the improvements required for the operations function of the selected organization. Use appropriate examples when necessary. Note: the answer should contain the current practices, best practices, and recommendations. 

a.       Customer Service Management

b.      Quality Management

c.       Inventory Management

d.      Capacity Management

e.       Supply Chain Management

f.        Forecasting

g.      Product Development (Tangible or Intangible)

h.      Maintenance

i.        Scheduling

 

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